Talent Build Solutions Limited
Building exceptionally talented IT teams to deliver digital transformations

About the Role
You'll be a 3rd Line Technical Support Engineer with experience of M365 and Azure capable of handling escalations from the 1st and 2nd line engineers. You'll be working with an impressive team of highly skilled and experienced engineers, in a well run environment using and supporting modern technology. There are opportunities to learn from those around you, to undertake additional training and to grow your skills and experience leading to further career development prospects.
Requirements
What you’ll be doing:
Providing remote 3rd Line Support
Acting as an escalation point for Tier 1 and 2 Technical Support Engineers
Working within a well managed service desk environment diagnosing and resolving issues
Undertake project work as required
What you’ll bring to the role:
Experience in M365, Active Directory, Azure administration at level 3
Microsoft MDM & MAM configuration and administration (Intune & SCCM)
vCenter/vSphere experience
DNS and DHCP knowledge
Networking experience
Ideal Qualifications (or equivalent):
M365 and Azure certifications preferred
Knowledge of ITIL
Networking - Routers and Switches
About the Company
Talent Build Solutions is an IT recruitment agency specialising in providing high calibre professionals to cloud solutions providers and internal IT teams. With over 20 years' experience in recruitment within some of the UKs most prestigious and iconic brands and leading recruitment agencies, Talent Build is ideally placed to support you on your recruitment journey.