Privacy Policy 2023 04 12 | Talentbuild.co.uk

PRIVACY NOTICE - Updated 25/03/2025

Talent Build Solutions Limited is a professional, specialist recruitment agency focussing on Information Technology and Construction recruitment. We provide permanent recruitment services to clients looking to recruit talent for their businesses.

Talent Build Solutions Limited will be what is known as the ‘Controller’ of the personal data held. Talent Build Solutions Limited’s registration number is: 13658316 and its registered address is: Mansion House, Manchester Road, Altrincham, Cheshire, England, WA14 4RW.

We want to provide a safe and secure user experience. We will ensure that the information you submit to us, or which we collect, via various channels (including our website, through written correspondence (including e-mail), conversations or meetings, is only used for the purposes set out in this Privacy Policy.

We collect the information necessary to be able to find available opportunities for candidates and further information needed so we can assess your eligibility through the different stages of recruitment. This relates to our business which is recruitment and this information includes your name, private and corporate email address, postal address and telephone number, financial information, curriculum vitae, work history, your educational records and training, and links to your professional profiles available in the public domain e.g. LinkedIn, business Facebook or corporate website.

We may also collect information such as your name, email address and telephone number if you are a business contact such as an employee of one of our clients, prospective clients or suppliers.

Where do we find your personal information?

Directly from you. This is information you provide while searching for a new opportunity and/or during the different recruitment stages. For example, by forwarding your cv on our websites or by corresponding with us in person, by phone, e-mail or otherwise.
Through publicly available sources. Professional social media and networking sites e.g. LinkedIn.
Third party websites such as Job Boards that you have registered your details on or online curriculum vitae libraries e.g. cvlibrary.co.uk
Corporate websites.
By reference or word of mouth. For example, you may be recommended by a friend, a former employer, a former colleague or even a present employer.

Unless otherwise agreed with you, we will only collect basic personal data about you, to enable us to help you to find a job or to undertake duties necessary to perform as a recruitment agency. Where permitted by law, we may also collect information relating to your health (for example, disability information for reasonable work adjustment purposes), diversity information, including race, ethnic origin, sexual orientation and religion (for equal opportunity monitoring purposes) as well as details of any unspent criminal convictions where required by a client.

We also obtain personal data about you from third parties, including:

Referees - when you are offered a job
Former employers - to confirm dates of employment
Educational institutions - to check your academic qualifications
Publicly available sources such as LinkedIn and social media sites to enhance the information we hold about you, in order to help us find more suitable roles for you
Clients to whom we have provided your CV and who have engaged with you as part of a job application or who have given feedback on your CV

Prospective Candidates

We collect personal data about you, including your name and contact details and professional biographical details obtained from publicly available sources such as LinkedIn and social media sites, so that we can contact you if we think you may be interested in our work finding services at a future date. We may also obtain your personal data through another candidate or an employer who recommends you as a contact.

Prospective Business Clients

We collect your contact details and data relating to your function or position to establish commercial relationships with your company.

Clients

We collect personal data such as your name, job title and contact details. We also process feedback that you provide about our candidates. If you provide information to us about a candidate (for example, if you confirm a candidate has worked with you or if you provide a reference), then we will obtain your details from the candidate and we will keep a record of the personal data that you provide to us about that candidate. We process personal data about you from public domain sources such as LinkedIn and social networking sites or when we met with you at an event.

The personal data we collect will be used for the following purposes:

Candidates

To find you appropriate job roles
To match you with our appropriate clients
To communicate with you
To send you updates and relevant information
To enable you to apply for roles
To provide you with interview advice and details
To inform you of job opportunities

Prospective Candidates/Clients

determine if you may be interested in our services and how we can assist you
to contact you and find out if you are interested in our services

Clients

To provide recruitment services to you
To communicate with you
To receive feedback on our services through client satisfaction surveys
To maintain our business relationship with you
To answer your enquiries when you contact us
To fulfil contractual obligations to you
To establish, exercise or defend legal claims
For direct marketing purposes

Suppliers

To communicate with you
To maintain our business relationship with you
To answer your enquiries when you contact us
To fulfil contractual obligations to you

You can unsubscribe from our marketing communications, using the unsubscribe methods contained in our communications or by contacting us: Jocelyn.brown@talentbuild.co.uk

Our legal basis for processing the personal data:

Legitimate interest pursued by us, or third parties we use, are as follows:

Data is used in the way that would be reasonably expected
There is minimal impact on privacy, due to information already being publicly shared
There is compelling justification for the processing
Providing our services to you
Responding to your requests and enquiries (the legitimate interest of the Companies in this case is to maintain a constant and updated communication with clients and candidates, which is part of any commercial relationship)
Informing you about our services (job opportunities, industry reports and insights)
Providing satisfaction surveys of our services
Performing a contract - where, in order to perform our obligations under a contract with you or to take steps at your request to enter into a contract with us, it is necessary for us to process your personal data
Compliance with a legal obligation - where we need to process your personal data to comply with legal or regulatory obligations
Contacting prospect business clients in order to establish commercial relationships with business clients

How and why do we use your personal data?

We use your personal data so that we can provide our services to you, including to:

provide you with information about job vacancies and to assist you in finding a suitable position by matching your skills, experience and education with a potential employer. We will initially collect basic information on you such as contact details, job role and experience and then pass this on to the client in search of talent. If you are chosen by the client and go through to the next stage we will then be collecting more information from you at the interview (or equivalent) stage and onwards in that manner;
if you work for a client or a potential client looking to fill roles, to contact you about candidates and to share your contact details with a candidate, at interview stage and beyond;
maintain our business relationship
provide you with recruitment services
to comply with our legal obligations and rights, and to cooperate with authorities and investigations.

How long do we keep your personal data for?

We only retain your information for as long as is necessary for us to use your information as described above or to comply with our legal obligations. However, please be advised that we may retain some of your information after you cease to use our services, for instance if this is necessary to meet our legal obligations, such as retaining the information for tax and accounting purposes. Otherwise, we erase your information once this is no longer needed. Where required by law, we will notify you when this has happened.

We will keep your personal data for as long as we need to in order to fulfil the purpose we collected it for, which may be an ongoing purpose. If you’re a candidate, we will retain your personal data for the duration of our business relationship with you and beyond, as we often support candidates with job placements over many years and potentially throughout their careers.
We keep some personal data for longer than others. To determine the appropriate retention period for personal data, we consider factors such as the purposes for which we process your personal data, including any legal, regulatory, accounting and reporting obligations.
Where we process your personal data for direct marketing purposes, we will do so until you ask us to stop. We also keep a record of the fact that you have asked us not to send you direct marketing or to process your data indefinitely, so that we can respect your request.
You can request that we delete or update your information at any time by contacting us: Jocelyn.brown@talentbuild.co.uk

Information security

We invest in protecting your personal data, from loss, misuse, unauthorised access, modification, or disclosure. However, no system can be 100% secure, and so we cannot be held responsible for unauthorised or unintended access that is beyond our reasonable control.

We have implemented and maintain appropriate technical and organisational measures to protect your personal data from accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access. Only authorised personnel and third-party service providers are provided with access to personal data on a need-to-know basis, and these employees and service providers are contractually obliged to treat this information as confidential.

What are your rights?

To be informed

You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights. This is why we are providing you with the information in this Policy.

Access

You have the right to obtain access to your information (if we’re processing it), and certain other information (similar to that provided in this Privacy Policy). This is so you’re aware and can check that we’re using your information in accordance with data protection law.

Correction

You are entitled to have your information corrected if it’s inaccurate or incomplete.

To be forgotten

This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your information where there’s no compelling reason for us to keep using it. This is not a general right to erasure; there are exceptions.

To restrict processing

You have rights to ‘block’ or suppress further use of your information. When processing is restricted, we can still store your information, but may not use it further. We keep lists of people who have asked for further use of their information to be ‘blocked’ to make sure the restriction is respected in future.

Data portability

You have rights to obtain and reuse your personal data for your own purposes across different services.

To object to processing

You have the right to object to certain types of processing, including processing for direct marketing.

To lodge a complaint

You have the right to lodge a complaint about the way we handle or process your personal data with your national data protection regulator.

To withdraw consent

If you have given your consent to anything we do with your personal data, you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal data with your consent up to that point is unlawful). This includes your right to withdraw consent to us using your personal data for marketing purposes.

Consent

By consenting to this privacy notice you are giving us permission to process your personal data specifically for the purposes identified.

Consent is required for Talent Build Solutions Limited to process personal and sensitive data, but it must be explicitly given. Where we are asking for sensitive data we will always tell you why and how the information will be used.

You may withdraw consent at any time or request a copy of personal information we hold by emailing Jocelyn.brown@talentbuild.co.uk

Disclosure

Talent Build Solutions Limited will not pass on your personal data to third parties without first obtaining your consent. Your personal data may be shared with certain third parties who will be subject to contractual obligations of confidentiality and compliance with relevant laws, including:

Our clients who have a position to fill, in order to determine with the client whether you are a good fit for the available position.
Our recruitment agency partner (Buildout Recruitment Limited) with whom we have a data protection agreement in place to ensure that your data is processed lawfully. Your data is only shared for the purpose of recruitment related services if you are a candidate, or for recruitment agency business activities if you are a client or a prospective client in the construction industry.
Prospective partners, clients and other reputable third parties to disclose aggregate statistics about our site visitors and candidates to describe our services and for other lawful purposes – in such cases these statistics will include no personal identifying information; and
If required to do so by law, a court order or by a regulatory authority of competent jurisdiction or if we believe that such action is necessary to protect, defend or enforce the rights of Talent Build Solutions Limited.

We will send you updates and relevant information via email, you can opt out at any time by emailing Jocelyn.brown@talentbuild.co.uk

What legal basis do we have for using your information?

For candidates, contractors, referees and clients as well as applicants to work for Talent Build Solutions Ltd, our processing is necessary for our legitimate interests. As a recruitment business and recruitment agency we introduce candidates to clients for permanent employment, temporary worker placements or independent professional contracts. The exchange of personal data of our candidates and our client contacts is a fundamental, essential part of this process in that we need the information to be able to assess suitability for potential roles, to find potential candidates and to contact clients and referees. In order to support our candidates’ career aspirations and our clients’ resourcing needs we require a database of candidate and client personal data containing historical information as well as current resourcing requirements. To maintain, expand and develop our business we need to record the personal data of prospective candidates and client contacts.

If you are interviewed and submitted as a candidate, then this may involve the processing of more detailed personal data including sensitive data such as health information that you or others provide about you. Such information may be required to perform/qualify for a certain function for which you want to apply based on national laws, which may provide the legal basis to process these data. In cases where there is no legal basis, we will ask for your express consent orally, by email or by an online process for the specific activity we require consent for and record your response. Where consent is the lawful basis for our processing you have the right to withdraw your consent to this particular processing at any time.

What happens if you do not provide us with the information we request or ask that we stop processing your information?

If you do not provide the personal data necessary, object to or withdraw your consent (where applicable) for the processing of your personal data, we may in individual cases not be able to match you with available job opportunities.

Do we make automated decisions concerning you?

No, we do not carry out automated profiling as there is human intervention in all our processing of personal data.

Using our websites – internet-based transfers

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use procedures and security features to try to prevent unauthorised access.

IP addresses

We may collect information about your computer including where available your IP address, operating system and browser type for system administration and to analyse visitor trends and traffic on our website. This information is collected in aggregate form and does not identify individuals. It is not passed on to third parties.

Keeping our records accurate and up to date

Talent Build Solutions Ltd will review the personal data it processes to ensure that it is up to date and accurate. Your co-operation in helping us to keep your personal data accurate by informing us of any change of name or change of address is an important part of this. If you would like to review or change the details you have supplied us with, you may do so at any time by notifying us in writing.

Changes to our Privacy Policy

This Privacy Policy was last updated in March 2025. Talent Build Solutions Ltd may change this Privacy Policy from time to time. If we change our Privacy Policy, we will post the changes on our website. The date of issue will be indicated. We recommend that you check the terms of this Privacy Policy periodically to keep up to date with any changes.

How will we contact you?

We may contact you by phone, email or social media. If you prefer a particular contact means over another, please just let us know.

How can you contact us?

If you are unhappy with how we’ve handled your information or have further questions on the processing of your personal data, contact: Jocelyn.brown@talentbuild.co.uk Tel: 07812 846182